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Employability and enterprise in the tourism sector

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Tourism sector in the world has been started growing at a drastic speed and contributing in the GDP of the countries. Tourism industry has created a job opportunities in various sector and successful contributing toward provide employment to various individual. It has been identified that approx 10.3 % of the total job has been created under tourism industry and contributing US dollar 9.6 trillion in the global GDP (Employment in travel and tourism industry, 2023). Tourism industry has created direct and indirect job opportunities such as transportation and accommodation activities. Enterprise in tourism industry includes hotels business, restaurants, local transportation, event managing firms and guiding enterprise. This creates an thousand of job opportunity under every field and help in reducing the unemployment in the countries (Liu, et.al , 2019). Now people are focusing in organizing there trip prior to start it so that they need not to face any problem at the time of travelling. This concept has evolved various online sources which lead to increase in the career opportunity and the employment scopes.

According to the current need of the individual it has been identified that people are focusing on prior planning of the trip which will reduces stress and provide the entire thing organized to them. Thus, after identifying these I will opt for the career of travel consultant as need of them has been increasing over time (Williams, 2021). Travel consultant included arrangement for the visa, passport, transportation and the accommodation. They also help in providing the maps and the location which tourist should visit for best experience. There is immense growth rate of the travel consultant as most of the individual prefer prior planning of trip so that they need not be face an uncertainty at the time of travelling (Pencarelli, 2020). It has been identified that 41% of the people prefer booking the tour through travel consultant for better experience.

Self-assessment

Strengths: I have good communication skills which are the foremost requirement of the travel consultant as they need to attain various calls and messages in a day. I have an effective ability to negotiate with others and have ability to solve the problem of others. I can maintain the various duties at a particular time with same efficiency and effectiveness. I have good marketing ability to influence others. Further, I have an excellent knowledge regarding the software used in the travel industry and have skills of market analysis.

Weaknesses: I am not self motivated and I can’t stay motivated for the longer period of the time from the one achievement. I aim at completing the work by myself which make it difficult for me to delegate my tasks. Along with this, I can’t bear more risk and have a tendency to find measures to reduce it. I lack confidence while presenting in public meeting and gatherings.

Values: I have been guided by several values which I follow at every point of the life. Integrity and honesty toward the work is the core value. I am determinate and compassion towards completing a particular task. I am persistence and perseverance in accomplish the goals and have patience while working.

Interest: I have interest in identify the trends in various industries and focus on analysis why such trends are evaluating. I have been analysis the trend of tourism industry from last 1 year. I am interested in exploring new places and conducting outdoor activities. I have interested in learning new languages and organizing various events.

From the self assessment I have identify that I should focus on improving my confidence level as I need to talk to various people on daily basis. For better accomplish my goals I should create a schedule for each task which will help in completion of work on time rather than delaying it. For achieving this I will focus on creating a schedule which will mention the time under which the particular task needs to be accomplished. This time based working will help in making competent towards tasks and help in increasing the motivation level. I lack courage in opt for new opportunity as I have behavior of eliminating the risk which something lead to missing out good opportunities in the career.

Research of the tourism industry

There are various skills and knowledge that an individual should have to survive in the tourist industry.

• Tourist industry required the good communication skill as people come from different cites and country should understand all the important criteria of that area (Abbas, et. al, 2021).
• Concerned industry aim at providing best experience to it client without any difficulties, this could be achieving by providing good costumer services (Suprayogi and Eko 2020).
• Further, in tourism field, services are offered to the people who reside around the globe. Therefore, the individual should be able to learn various languages and should understand the cultural of every country they deal with (Taheri, Hosanyand Altinay, 2019).
• There are various departments in each travel agency which are interrelated to each other (Gursoy, Malodia and Dhir, 2022). An individual should have skill of working with the team and able to coordinate with each other.
• Individual could enter in tourism industry after attain certain standard of education. completing a degree in travel and tourism management which will help in adapting new skills.

There are various changes which are evolving over period of time in tourism industry. Now people focus on arranging and planning in advance regarding the whole trip so they need not to waste time in solving any difficulty (Higgins-Desbiolles, 2020). Now people are focus on identifying and analyses the cultural and social trends of the location and emphasis on exploring local markets. As travel consultant I will aim at planning their trip appropriately and completing all the formalities of transportations and provide all the material and information which are necessary in understanding the places (Camilleri and Camilleri, 2018). I will also focus on providing a suitable guide which can help them in exploring the local market of that area and make them understand regarding the cultural and ethical values of the destination. This all qualities and skills will help in cope up with the current trends in the industry.

Action plan for becoming a travel consultant

Action plan is the strategy or step which an individual need to follow to achieve its long term and short term goals objectives. Following are the steps which I will follow:

Through self-assessment it has been identified that I have good communication and negotiable skill which will help in communicating with frustrated and unhappy clients. I have effective marketing ability which can used to attract more costumers which will help in increasing the profits. I need to improve the level of confidence and the delegation of power. Travel consultant job required to complete the work of currency exchanges, passport and visa arrangement, booking of accommodations and other necessity which required the skill of multi taking which I need to develop. This also describes that for efficient travel consultant one need to have patience and able to coordinate with others.

 For becoming a good travel consultant I will be focusing on setting SMART goals which I need to achieve in short and long term. Short term goals included which are achieved within the period of 1 year. For became a travel consultant I need get a degree in tourism and travel manager which will help in deeper understanding of the industry. I also need to clear competitive exams and passing out English and math GCSEs. Then I need to apply for the licensee of the travel consultant from ATOL. On the job training from the employers is the crucial element in becoming a travel agent in UK

• Then for clearing English and math GCSEs I will join a coaching centers which will help in passing out this exams in one go and regularly attempting Mock test will increase the intelligence level.
• A well established firm will be selected from where I will get training, as this improve my knowledge level and help in effective learning of new skills.

Long term goals include understanding and speaking of various languages. I will be focusing on attracting more customers by providing facilities which could improve costumer satisfactions. I will be focusing on building networks which will help in expansion of the business in tourism industry. I will aim at gaining the skill of learning new tools which help in effective working and streamline processes. I will also focus on improving my leadership skill which will help on coordinating various departments of the organization.

• For gaining the knowledge of the different speaking and understanding different language I will be join language classes. I will try to listen various language and read comics and article of different countries which help me in gaining knowledge regarding the different cultural.
• For creating and enhancing network in the tourism industry I will focus on attending virtual events, workshops, webinars, conferences and professional gatherings. This will help in gaining valuable information and creating more connections.
• To improve my leadership skill I will aim at learning the skills of delegating power. I will focus on critical thinking as this will lead to identify potential problems and the solution of the problem. I will aim at provide appropriate feedback to the employees so that they could improve their performance which will help in enhancing the leadership skills.

Timeline

This are the entire skill which I need to adopted in two year for becoming a successful travel consultant. Generating this skill will help in achieving long term goals for the individual that will help in proper management of an organization? Setting of the SMART goals will help in providing direction according to which I need to work. I also help in organizing each goal and describe the appropriate time of completion of the work. This help in reduction of stress and help in motivating an individual toward accomplishment of the goals. Short term career goals included fulfilling all the regulation and educational needed for becoming a consultant. Whereas long term Carrere goals includes all the other skills which can help in enhancing the expertise and knowledge of the individual. This timeline will create a base for me as I want to achieve all my goals in the particular time period. It will continuous evaluate my performance and identify how much target I have achieved. This will help me acquiring the skills of planning and controlling as regular comparing the actual outcome with the standard being set at the starting. This will help in improving my resume as in the process of becoming a travel consultant I will learn new skills which will help in overall development. Achieving these goals will help in establishing professional networks as through this we will enable us to evolve the skills of relationship management. These will also help in exploring new job opportunities as we will able to acquire new skills and knowledge which we can use in different sector of the industry.
References

Books and Journals

• Camilleri, M.A. and Camilleri, M.A., 2018. The tourism industry: An overview (pp. 3-27). Springer International Publishing.
• Gursoy, D., Malodia, S. and Dhir, A., 2022. The metaverse in the hospitality and tourism industry: An overview of current trends and future research directions. Journal of Hospitality Marketing & Management, 31(5), pp.527-534.
• Higgins-Desbiolles, F., 2020. The “war over tourism”: Challenges to sustainable tourism in the tourism academy after COVID-19. Journal of Sustainable Tourism, 29(4), pp.551-569.
• Williams, C.C., 2021. Impacts of the coronavirus pandemic on Europe's tourism industry: Addressing tourism enterprises and workers in the undeclared economy. International Journal of Tourism Research, 23(1), pp.79-88.
• Abbas, E.W., Jumriani, J., Syaharuddin, S., Subiyakto, B. and Rusmaniah, R., 2021. Portrait of Tourism Based on River Tourism in Banjarmasin. The Kalimantan Social Studies Journal, 3(1), pp.18-26.
• Pencarelli, T., 2020. The digital revolution in the travel and tourism industry. Information Technology & Tourism, 22(3), pp.455-476.
• Suprayogi, S. and Eko, P.B., 2020. The implementation of virtual exhibition project in English for tourism class for university students. Academic Journal Perspective: Education, Language, and Literature, 8(2), pp.87-97.
• Taheri, B., Hosany, S. and Altinay, L., 2019. Consumer engagement in the tourism industry: new trends and implications for research. The Service Industries Journal, 39(7-8), pp.463-468.
• Liu, H., Liu, Y., Wang, Y. and Pan, C., 2019. Hot topics and emerging trends in tourism forecasting research: A scientometric review. Tourism Economics, 25(3), pp.448-468.

Online

• Employment in travel and tourism industry. 2023. Online. Available through: < https://www.statista.com/statistics/1094224/india-employment-in-travel-and-tourism-sector/#:~:text=The%20travel%20and%20tourism%20sector,15.3%20percent%20of%20jobs%20overall.>