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Career development in the tourism and hospitality sector requires a blend of technical expertise, soft skills, and adaptability. A hotel manager plays a crucial role in ensuring smooth operations, guest satisfaction, and business success. This study explores the key skills, challenges, and strategies needed for career growth in this dynamic industry.
The academic literature in context to the employability and enterprise within the tourism sector showcases the nature of the tourism and the diversity in the skills which are needed for success. The chosen career is hotel manager within the tourism sector. The tourism sector for the role of hotels is focused on the technical and some soft skills such as adaptability and communication. The employability is linked with the ability of individual to leverage the different cultures and aspects of the technology. The Literature is demonstrates on the crucial aspect of the tourism sector which is entrepreneurship. The tourism enterprise is known for the trade business which offers the amnesties, attraction, facilities, accommodation and services of the tourism sector (Shen et.al, 2021).
The tourism sector is responsible for the creating the employment in the outside of the tourism industry. The range of employability extended from the unskilled workers to management of the tasks. The tourism sector offers the direct and indirect engagement to the large popular as associated to the other field. The revenue of the industry helps the government to boost the necessary infrastructure such as rail lines and bridges for the development (Ding and Lin 2020). From the challenges which are occurred by the COVID-19 pandemic within the sector, this has increased the need of professionals which are skilled in hotels of tourism sector. The demand is increased in domains such as data analytics, development of the location and digital marketing. For the career, the hotel manager in the specific area for the improvement is aligning with the leadership. The hotel chains are mainly dependent on the revenue growth and guest satisfaction which is the main factor. The need is growing for the hotels and the sector is getting more opportunities and experiences.
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The self-evaluation of the career development can help in understanding the values, interest, strengths and weaknesses.
Within the area of the strengths, I have strong communication skill in the both areas verbal and written as well. This skill has been honed via experiences in the academia. I have ability to resolve the issues and critical thinking which is helpful in the complex challenges. Moreover, I have interpersonal skill which can help me in building the diverse team and improve the relations with the customers. However, the weaknesses are needed to be improving; I have lack of time management skill which needs to be improved. At some times, I struggle to manage the tasks on time which can directly affect effectiveness of work. I have lack of knowledge in the technical skill which is aligned with career path. This includes the data analysis and digital marketing, I required to work on the developing the skill. The values are the main aspect in shaping the goals of career path. In the professional journey, I find the core values in some aspects such as continuous learning, inventiveness and creativity. I am passionate in my work with the innovation and creativity. I always seek opportunities to learn and gain positive change (Udayar et.al, 2020). I work on personal development and focus on the adaptability in the job market. I stay curious about the developing the skills and gaining more knowledge; I believe that lifelong learning is important. I have interest in the sustainable and responsible tourism which is beneficial for the environmental growth and development. I am interest to learn the tools and software which can be needed in the tourism sector and this can help me in improving the travel experiences.
Moreover, the values, interest, strengths and weaknesses are the main aspect to gain progress in the career. The main obstacle which needs to be developed is qualification in the needed area within the tourism sector. The main aspect is to work on digital strategies of the marketing. The main aspect is to develop the career path for achieving the goals for future. This can foster the positive change and personal development. I have keen interest in developing the knowledge in digital platform and technology advancement (Zhu et.al, 2021). To overcome the obstacles it needs the proactive approach. The self- assessment is the main key to develop the career plan. The main point of the development is to focus on improving time management skill which can help in further improvement. The digital platform can help in improving the experiences of the customers in tourism sector. I want to include the time management and advancement in technology in my CV which are the key skills. I need work on improving the communication skill which is my strength but need to work more on it. I will work on the other skills to diversify my CV which is essential for future development and goals. This is the main aspects to work on within the tourism industry.
Within the tourism industry it is important aspects to learn about the experiences, skills and qualification which are needed. The industry is vibrant it requires the keen interest in the skills, trends and changes.
The qualification is required for the sector with the skills; these involve the environment science and good knowledge in the tourism principles. These necessary skills are good communication skills, problem solving, customer services and education and training. For the eligibility criteria the candidates must pass class 12th in any stream with the 50%-60%. The popular exams for the sector include the MAT, CAT, XAT and CMAT. Within the tourism industry it is mainly focused on the sustainable practices which are the key aspect for the environmental concern. This also includes the pReferences of the customers according to the market trend (Aderet-German et.al, 2020). The trend develops and increases the demand of professionals which can directly affect the communities and promote travel behaviour. The demand is rising in the customised guest experiences within the hotel industry. The hotels can invest in the cutting edge technology to work with the trend. The pressure is increasing continuously on the hotel chains to perform sustainable practices. For my career I work on the developing the skills in the sustainable management and technology advancement.
The action plan for become a Hotel Manager
The areas which are identified is that I have the strong communication skill and skill to resolve issues and the areas for improvement are the technical knowledge and time management skill which are important for development. The values are committed to the best experiences for the customers with the best hotel management. This main interest is to be a hotel manager and work with the hotel chain. The long term goal is to attain the manager position in the hotel within the 3-4 fours years. The short term goal is to gain the experiences in the tourism sector in next 2 years. The other goal is to achieve the targeted skills which are needed in becoming the hotel manager. For the skill development, I have to develop the strategies and leadership abilities via the training and development programs. By identify about the areas for development in regard of technology and time management. By implementing the time management tool I would become able to improve the productivity and efficiency. For hotel manager it requires the deep knowledge in the operations which also includes the food services, desk management and other services as well. The skill of the financial management is required to understand about the management of budgeting and cost management for the hotel operations. The main aspect is to develop the skill for work in effective manner within the hotels. By staying updated about the trends, technology and providing the best experiences to the customers.
To develop the strategies, the networking is essential to attend the seminars, meetings with the other professionals in the sector. By stay connected with the hospitality association to improve the networks. Other aspect is education and training, it can be done by pursuing the degree of bachelor with the certification from some hotel chains. This can be developed by participating in the training opportunities to gain the experiences. Other factor is Professional development, by taking part in seminars which are focused on the developing the leadership and communication skill. By work on the online resources to stay updated about the emerging trends within the hotel industry. To research about the qualification, certification and management programs for the future development. This is the main part of gaining the targeted job of the developing the vast portfolio in the CV and required qualification for it. The main motive is to develop the skills to get the aimed job and work on the plan.
Short Term Actions:
By enrolling in the certification programs with the online courses and seminars.
To apply for the entry position and guest services within the industry to achieve the goal.
By improving the networks with the professionals and learn about the hotel management within the tourism industry.
Medium- Term Actions:
By working on attaining the practical experiences in different department of the industry, which includes the areas such as food and beverage services, front office, services for the customers, I can improve my efficiency level.
Further, by laying more focus on the certification or special training for the interested areas like as practices in the environmental and sustainable concerns I can improve my ability in this field.
Long- Term Actions:
Need to get the job as manager within the hotel lone and work on developing the professionals’ efforts with the training and education, Regular feedback from the professionals for the better development.
The action plan demonstrates on the some areas and help in achieving the success and goals within the tourism sector.
The action plan helps in the further development in the areas which needs to be achieved to become a hotel manager in hotel. The plan will mainly focused on the actions which are based on the long term, short term and medium term, this helps in achieving the goals within the timeline.
Goals | Actions | Timeline | Progress tracking |
Leadership skill | By participating in role-playing sessions, leadership training, and mentorship. This can help improve leadership skills. | Long-term action 20th of February, 2024. |
By working with the team and getting feedback from team members. |
Short actions (0 - 6 months) By 15th of July |
|||
Time management skill | By scheduling tasks, planning, and setting SMART goals. | Medium-term actions (6-18 months) 25th of August |
By checking the time duration of tasks and getting guidance from others. |
Networking | By attending meetings and seminars and communicating with professionals within the industry. | By checking engagement. | |
Professional development | By taking part in seminars that provide leadership development and areas for further improvement. By taking advantage of webinars and industry publications. | Long-term action 15th of January, 2024 |
By getting regular feedback from others. |
Experience in the hospitality industry | By applying for entry-level positions and seeking part-time roles within the industry. | Two years from the beginning of the plan | By tracking job applications and feedback from administrators. |
Additional certification and qualification | By working on hospital management and taking online classes to get certifications. | Within 18 months | By tracking updates on certifications and courses and attending seminars and workshops. |
Get the position of hotel manager | By gaining work experience in different hotels and seeking training opportunities from professionals and managers to attain the position. | Five years (Long-term career goal) |
By ongoing reviews of opportunities and career advancement. |
By implementing the action plan, I aim to work on the progress of the long term goals to fulfil my desire to become hotel manager. By achieving the short term goals it can be gained by work on qualification and certification within the industry to acquire my skills. The main aspect is to the have regular feedbacks from the colleagues or co-workers to find out about the area of improvement. This can make sure about the achievements and opportunities within the tourism sector.
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Conclusion
In conclusion, career development in the tourism and hospitality sector requires a combination of technical knowledge, soft skills, and adaptability to industry trends. The role of a hotel manager demands strong leadership, communication, financial management, and problem-solving abilities to ensure guest satisfaction and business growth. The tourism industry offers vast opportunities, but professionals must continuously enhance their skills through training and development. Setting short-term and long-term goals, such as improving technical expertise and time management, is essential for career progression. By staying updated with industry advancements and focusing on personal growth, individuals can build a successful career in hotel management.
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