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Sheryl Sandberg is the Chief Operating Officer [COO] of Facebook. She is popular for asserting her leadership quality in business. She has joined Google Inc in 2001 at the position of general manager and by the time she became vice president (Sheryl Sandberg, 2022). In June 2022, she stepped down to philanthropic work. Currently, she is board member at Momentive and she is the maker of SurveyMonkey. Sheryl Sandberg has assured effectual focus on women’s leadership philanthropy with the aim of empowering women. She is a leader with vision and mission that focuses on the development and satisfaction of team members.
There are varied challenges experienced by leaders that creates major complexities for them. Organizational change creates significant problem for leader as it is not easy to create favorable environment in such situation. Employees are not able to adopt change which makes it difficult for leader to assure collaboration in company (Northouse, 2022). Sheryl Sandberg has managed the critical situation at company while managing social media Giant’s complex operation in business. While introducing new operation in organization, it was extremely hard for her to train employees. There are varied number of members in company comprised with different potential. In such situation it was not easy for Sheryl Sandberg to introduce change. However, she provided equal opportunities to everyone and as per needs of employee training have organized. Apart from this, she believes in empowering women and due to this many times, she had to face criticism of male employees. However, findings have shown that, Sheryl Sandberg has tackled the challenges while being calm and patient and that’s what an effectual leader do(Sheryl Sandberg leadership, 2022). She is a transformational leader. Hence, she believes in inspiring, encouraging and motivating employees throughout the time so they can feel motivated and safe in the organization. As a result, this lead to enhance employee engagement in the business which is crucial for success. Thus, it can be said that, leadership style adopted by Sheryl Sandberg proves to be effectual in handling complexities.
Transformational leadership approach supports employee and assures motivation so that they can become able to perform their task in effectual manner. This approach specifically focuses on extrinsic level of inspiration so that subordinates in the company can gain development. This concept states about behavioral pattern and communication of leader. For instance- Sheryl Sandberg is a transformational leader which means she priorities her employees and focuses on involving them in discussion. As a result, employes feels valuable and effective interaction between leaders and employees has been developed. This theoretical concept based on empowering team members rather than pressurizing them, flexible environment at workplace has been promoted with the aim of enhancing productivity of employees. Another concept is Situational leadership approach, it refers to the concept in which leaders behaves and communicate on the basis of situation. Nature of task decides which approach adopted by leader (Siangchokyoo et al, 2023). Sheryl Sandberg is dedicated towards her profession, she always puts employee’s interest first however, when it comes to work, she is highly professionalized. Sheryl Sandberg encourages employees to work in better manner that is feature of transformational approach however, at the time of training she often becomes strict that shows somehow, she adopted situational concept as well. Both of these theoretical approaches have one thing in common and that associates with enhancing the productivity of employees and motivating them to become better. However, ways are different but the goal is common.
Emphasizing on the key assumption of transformational approach; reward and punishment are used for motivating employees. When subordinates perform their task in significant manner then, they get rewards and appreciation. On a contrary note, punishment is given to them at the time of inefficient performance which can be in form of demotion of lack of incentives. As per this assumption, employees get encouragement to perform their task in significant manner. The goals are clearly determined and employes are guided towards adopting specific goals with the aim of getting appreciation. Sheryl Sandberg’s motive is same and therefore, she worked upon this assumption while organizing training so that employees can learn new things which are crucial for their development. Specific standards have been set for them and accordingly training implemented (Kwan, 2022). The key assumption of situational approach is that, leader must change the leadership style on the basis of situation as this provide effectual result. For reference- when there is need to adopt change in business at that time transformational or democratic style should be adopted. On the other hand, when there is need to take important decisions in such situation, autocratic style must be approached so no delay can occur. Sheryl Sandberg effectually managed social media complex operation in organization while organizing training as per requirement of employees. However, during this time she took decision by her own for developing training and standards which shows she used autocratic approach. The postulation of situational approach proves to be effectual specifically for tackling different situation in the business.
Leader’s effectiveness is mainly identified in critical situation, guiding those employees who have potential to do something is easy but when it comes to assisting those who wants consistent support, from here, actual challenge begins. On the basis of findings, it could be said that, Sheryl Sandberg mastered her leadership challenge. The major difficulties experienced by her comprised with implementing change in organization during social media Giant’s complex operation. There was instant requirement of experts and effectual training so guidance to employees can be given. Each subordinate has its own potential and it is not easy to implement single strategy for own. In such situation application of situational approach has been witnessed; as per this concept, leaders adopt most preferred style based on situation (Verma and Mehta, 2022). Similarly, Sheryl Sandberg took decision by own and on the basis of analyzing requirements of employees training was given to them. In this scenario, features of situational leadership can be found. Such leaders have direction giving skills, which means they assure guidance to employees on the basis of this further flexible environment is developed so that subordinates can share their doubts. Similarly, Sheryl Sandberg organized training on the basis of set direction so subordinates can become able to learn the ways in which complexities can be handled on social media. Also, she kept flexible environment which enabled employees to share their doubts with her. Thus, it could be said that, Sheryl Sandberg provided assistance to employees throughout training period.
Other characteristics states that, situational leader promotes participation of employees so they can encourage performing their task. No discrimination is done and everyone has been given equal opportunities in terms of undertaking participation which is crucial for gaining the trust of employees. Furthermore, constant coaching and mentoring of team members has been undertaken so their doubts can be solved in consistent manner (Loyless, 2023). This enabled in developing effectual insights through which effectual environment can be developed at the workplace and change could be adopted. It is the responsibility of leader that they assist members throughout training period and interaction needs to be developed with them on regular basis so progress can be witnessed. Role of leader is just not limited to organizing training, there are wider responsibilities performed by Sheryl Sandberg which proves her an effectual leader. She has considered the opinion of employees and monitoring on regular basis done by her. Most importantly, equal opportunities to male and female employees have been assured which proves that she has followed ethics as well.
Sheryl Sandberg faced criticism due to empowering women to become leader. In her journey, she tackled these negativities with patience. She is famous for sanctioning her subordinates and further motivates them to undertake ownership so that they can get succeed in business. Hence within empowering employees a culture of accountability and ownership can be built in the organization. This clearly highlights about transformational approach adopted by Sheryl Sandberg. Openness towards new thinking is the major feature of this concept. In accordance with this, leader always appreciate new ideas given by employees as a result, effective interaction between subordinates and leaders can be implemented which is important for developing effectual environment at organization (Shields and Hesbol, 2020). Transformational leader is active listener that considers opinions and thoughts of their employees that lead to develop trust between employees and leader. Sheryl Sandberg has adopted these features which results in creating effective interaction between her and employees. Willingness to accept responsibility shows about the dedication level of leader. It is important to be accountable so that effectual support can be provided to everyone in organization. Sheryl Sandberg is a responsible leader as she has taken the accountability of each employee and worked for their betterment which is important in terms of creating support for them. Hence, there is no doubt in saying that, Sheryl Sandberg was able to manage the negative situation in effective manner and her prior motive was to encourage employees and motivating them so that they can adopt the change. Even after getting criticism, she empowered women without undertaking any kind of discrimination. This clearly shows that, Sheryl Sandberg is effectual leader who can tackle the complexities while keeping positive attitude.
The leader is female and she often wrote a book named “LEAN IN” which revolves around women. Her vision is to encourage females to grow in their career. In her book, she wrote about the perception of society towards women. Sheryl Sandberg’s strong belief in females makes her different. She never spoke about any type of competition between males and females, her main motive is to providing opportunities to women so they can succeed in their career. However, even after, she experienced criticism just for empowering women (Simmons and Yawson, 2022). Leader needs to deal with negativity and this can be learnt from the leadership journey of Sheryl Sandberg. Thus, there is no doubt in stating that she is a good leader who never fails to encourage employees in any situation. Furthermore, she assured equal opportunities to them so they can become able to gain success. Her priority is to maintain the interest of subordinates while empowering them, especially female employees. Sheryl Sandberg’s aim was just not to encourage the people from her organization, her mindset is more than this and thereupon, she chose to encourage everyone with her book, she tried to change the perception of society. The leadership approach explained in the assignment is appropriate in case of Sheryl Sandberg as she has adopted all of the features of both- transformational and situational leader. However, she is famous for being a transformational leader and this is mainly due to her calmness and positive attitude who believes in encouraging employees and this makes her an effectual leader.
Conclusively this could be analyzed that, leadership is accountable for enhancing the productivity of employees and further contributes in creating effectual support for the organization. The essay reflected upon two concepts of leadership and that was- transformational and situational leadership concept. The concepts have been proven useful in terms of determining whether leader has tackled challenges in effectual manner or not. This led to create effective support for the business and further enabled employees to perform their task in efficient manner. The leadership style of Sheryl Sandberg was transformational leader and this has been proven effective as this resulted in encouraging and empowering employees throughout their journey. However, using democratic leadership style could have been assured effectual outcomes as this results in involving employees in discussion and their opinions can be identified (AlShehhi et al, 2020). This led to support in implementing plans within the business. Thus, this can be said that, leadership is an important aspect as it entails with the success of employees as well as business. Therefore, specific and significant focus required in this context so that, appropriate decision could be taken by business and they further get effectual results which are prior to take in consideration. Furthermore, it has been witnessed that, a leader needs to be calm and positive in every situation as this support in taking corrective measures which are essential for motivating employes and adopting change in business.
There is no doubt in stating that, Sheryl Sandberg has proven an effective leader however, there are certain recommendation that supports in taking appropriate measures at the time of difficulties. The first and foremost suggestion is to think in critical manner, a leader needs to be critical so that practical decision could be implemented. It is important to create specific focus on this area. Sheryl Sandberg needs to be more critical towards her decision so that she can become able to make such choices which are appropriate for employees and for organization as well. Furthermore, interaction needs to be developed with all subordinates at the company (Megheirkouni and Mejheirkouni, 2020). Her vision to empower women might lead to develop negative thought in the mind of male employees. Therefore, significant focus needs to be implied on managing relationship with everyone in the business so that sense of belongingness can be developed in everyone. The leader must create accountability for employees, Sheryl Sandberg herself was liable for everything. However, there is need to develop accountabilities for each employee so that work could be managed without getting hampered and therefore, responsibilities must be developed. In this manner so employees get the opportunity of developing themselves in personal as well as professional context. Here is the action plan for Sheryl Sandberg that might help her in future-
Table 1-Action plan
| Challenges | Tackling strategies | Outcomes |
| Negative criticism | Leader must be positive and criticism should be appreciated. | This results in creating a positive influence on image. |
| Lack of satisfaction in employees | Democratic leadership style must be followed and open communication needs to be promoted. | As a result, employees feel motivated and satisfied. |
| Male employees feel discrimination | Direct interaction with male employees should be made and their issues must be analyzed. | This results in creating a sense of equality. |
Thus, the above-mentioned action plan is stating about the ways in which a leader needs to behave while facing challenges. The recommendations are provided in the context of case so, appropriate results could be gain. In an organization there are large number of employees and all of them have different taste and pReferences that lead to create conflict at a certain point of time and therefore, it is the accountability of leader to take actions in appropriate manner while solving the doubts and issues of team members. This directly lead to create support for employees so they can feel positive in the organization and effectual results could be gain. The democratic leadership style must be approached by Sheryl Sandberg so that open communication can be promoted in the business and further effective results can be gained. Hence, in this manner, effectual interaction between leaders and employees can be implemented.
Rolfe’s reflective model associates with three stages and those are- “What”, “So what” and “Now what” (RolfeFreshwater and Jasper, 2001). Moving ahead with the first stage that concerned with analyzing the issue and problem. I was working in a group task where I had conflict with team leader and further, we were not able to coordinate with each other. Often there were certain conflict occurred in team which was impacting the results. The major reason behind these issues were different interest of team members. All of us had different perception regarding task and most importantly leader was autocratic in nature who allocated duties by own. Due to this we had conflicts and I was not able to focus on my task. Here I realized that, a leader must interact with team members and their issues needs to be evaluated so that, appropriate decision could be taken. However, afterwards, leader has organized a meeting in which open communication was done and all of the team members shared about their doubts and issues which was needed to be focused. Accordingly, the actions have been taken which led to create motivation in me. Therefore, I have performed my task in significant manner. Thus, I can say that when leader interact with team members then, this lead to create ideas regarding the suitable decision which should be considered. The second stage involves “so what”, I can say that, at that time there were multiple thoughts in my mind. I was not confident at all and this was creating problems for me. Hence, I can say that, it is important for leader to interact with team members and their issues must be evaluated so that decision can be taken accordingly and further effectual support can be assured to them.
In my experience, I got to know that it is important to keep positive approach in order to create positive environment in the team. When I was not able to perform task at that time, I lacked in confidence however after undertaking discussion with leader I became able to solve my issues and accordingly task performed by me. Thus, I can say that, it is important to interact with leader so that accordingly decision can be taken. The last stage is now what, thus, I can say that, in future when I will get opportunity to become leader at that time, I will undertake interaction with the team members and accordingly task will be allocated to them. Further, focus will be assured on developing effectual support for members so they can share their doubt without facing any kind of difficulties. Therefore, it is important to create significant focus on understanding team members. I will focus on prioritizing the interest of team members as this lead to create sense of belongingness in us and furthermore, effectual outcomes could be gain with the help of this. Thus, I will use this learning and further implied it in future while leading team. As a result, I will get effective outcomes.
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